Canton MA Events and Real Estate


Appraisers - Can't Live With Them, Can't Live Without Them

Appraisers - Can't Live With Them, Can't Live Without Them

The other day, Ginny Gorman of North Kingstown, RI wrote a blog post with a similar title about home inspectors entitled Can't Live With Them And Can't Live Without Them - Home Inspectors.  I commented on the fact that one could write a similarly title post about Appraisers.  I didn't think I would be writing one so soon though!  We've all had the appraisals that come in well under sale price....but this is not a post about that!

appraiserA lovely couple who are clients of mine have a house that has just gone under agreement in Milton MA.  The Sellers, who are downsizing, are buying another home and, of course, the dates and deadlines are inter-connected and important.

Luckily, the loan officer my clients are working with is very responsive, attentive and on top of things.  It is not someone I've worked with before but it has been a pleasure working with her so far.  She had been in touch to say that the appraisal was ordered and that she was aware of the deadlines and the impact on everyone involved.

My clients have gone out of the country to visit family.  They will be home before the mortgage contingency date and have access to email and had already taken care of their paperwork.  The loan officer and I can communicate and stay on top of things in their absence.  Things were under control.

I say "were" because I woke this morning to an email from my clients.  The appraiser had emailed my buyers to set up the appointment for the appraisal!  The email was sent three days ago!  Of course, my clients were traveling & did not get it same day.  Luckily, they forwarded it to me, asking if they were responsible for taking care of this.  Of course they are not and why an appraiser would ever contact the buyer to set up the appraisal is beyond me.

I have since called the appraiser and emailed him with the proper contact information, letting him know days have been wasted.  I copied the loan officer, who is also livid and has also let the appropriate people know.  And, it is a weekend so who knows if he will be checking email or voice mail.  I have yet to hear back from him.  Hopefully, this is not a sign of things to come in terms of this appraisal.

As a Buyer Agent in Milton MA and throughout Norfolk County, I work closely with lenders and other professionals to stay on top of the dates and deadlines to protect my buyers interests.  As much as it drives me crazy, there are just some things I cannot control.



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Christine Smith is an Attorney and Exclusive Buyer Agent with over 25 years of experience in the real estate field. 


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Comment balloon 15 commentsChristine Smith • September 10 2011 03:59PM


I am fortunate. We have great appraisers in our area :)

Posted by Dave Williamson (Gateway Funding) about 7 years ago

Christine......imagine how smoothly transactions would run if every person involved would just do his/her job properly and paid attention to detail.....

Posted by Barbara Todaro, "Franklin MA Homes" (RE/MAX Executive Realty ) about 7 years ago

Dave....I find there are good & bad apples in every industry.

Barbara...I have had some of those transactions....they are wonderful.....

Posted by Christine Smith, Exclusive Buyer Agent & Attorney, Canton, MA (Buyers Brokers Only LLC - about 7 years ago

Oh wow, Christina, that is unbelievable.  It's amazing how many deep breath moments can arise in a transaction - like birthing a baby these days.  I know your buyers are in great hands - hope the home appraised!

Posted by Melissa Brown, Realtor - South Charlotte NC Homes for Sale (Helen Adams Realty) about 7 years ago

Its all in the details.  Since they appraiser does know any of the parties, they don't know who is the buyer and who is the seller without looking at the sales contract.  They probably looked at the wrong line.  At least the mistake was caught in time.

Posted by Rodney Mason, FHA 203(k) & HomeStyle Renovation-AL,FL,GA, SC, TN (On Q Financial) about 7 years ago

Christine, don't get me started on appraisers. The last one cost me my sale which I worked hard for. He decided to only comp with short sales in the last 90 days within 1 mile radius.  Of course he wasn't open for my rebuttal. 

Hopefully you will still be able to close.

morgan hill homes

Posted by Anja Kerstens, GRI, CDPE, CHS, ASP, Selling Silicon Valley Real (Coldwell Banker Residential Brokerage) about 7 years ago

Christine, all I can say is UGH!  This is just an example of what I'll call lack of common sense.  Or maybe this appraiser is new?!?  Hope it goes smoother for you and your clients this week.  Keep us posted.

Posted by Lee & Pamela St. Peter, Making Connections to Success in Real Estate (Berkshire Hathaway HomeServices YSU Realty: (919) 645-2522) about 7 years ago

Christine, I also try to "control" the ins and outs of my transactions. This kind of thing drives me crazy!

Posted by Connie Harvey, Realtor - Nashville TN Real Estate (Pilkerton Realtors) about 7 years ago

Melissa....I like the analogy!  I have not heard back from him yet.  Both the lender & I will be following up tomorrow.'s not like he would be contacting the Sellers either. Around here, they contact the listing agent; sometimes they contact me by mistake but at least then I put them directly in touch with the listing agent.  And, our names are in the contract too. And, I know the lender provided them with the right contact information.  It's just very sloppy - and the details are important.

Anja...hopefully this is his only downfall.  I do have an appraisal caluse in the P&S.

Pamela....that was my first reaction too!

Connie....yeah, it makes me nuts.  It's not rocket science!

Posted by Christine Smith, Exclusive Buyer Agent & Attorney, Canton, MA (Buyers Brokers Only LLC - about 7 years ago

I have received calls about the appraisal before too when representing a buyer.  Someone dropped the ball here, but hopefully it will not impact the deal too much, especially since you have a lender who is on top of things.

Posted by Jane Peters, Connecting you to the L.A. real estate market (Home Jane Realty) about 7 years ago

Jane...I have too and while it bothers me that they don't have enough attention to detail to know which agent to call, at least when they contact me I respond very quickly.  Contacting the buyer or seller directly can slow things down.

Good news is that the appraisal is scheduled for tomorrow at 11:30 am.

Posted by Christine Smith, Exclusive Buyer Agent & Attorney, Canton, MA (Buyers Brokers Only LLC - about 7 years ago

Doesn't sound like this appraiser is going to be popular with the lender in the future, either. Hope the appraisal went smoothly this morning!

Posted by Nina Rogoff, Sells Real Estate! (RE/MAX Executive Realty) about 7 years ago
Nina...I hope so too. As the buyer's agent, I was not there. Hoping forna quick turnaround.
Posted by Christine Smith, Exclusive Buyer Agent & Attorney, Canton, MA (Buyers Brokers Only LLC - about 7 years ago

Every now and then a tale will be told about how "easy" it is to be a real estate agent since you just sit around and collect a commission check.   I glad my job is not this "easy".  

I hope you have many prospective buyers reading your blogs.

Posted by Jim Mushinsky (Centsable Inspection) about 7 years ago
Jim....I do not think there is any truly easy job. It always looks easy to an outsider; the grass is always greener on the other side I suppose.
Posted by Christine Smith, Exclusive Buyer Agent & Attorney, Canton, MA (Buyers Brokers Only LLC - about 7 years ago

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